🔁 Return & Refund Policy – CustomizePrinting.store

At CustomizePrinting.store, we value your satisfaction and are committed to delivering high-quality custom and ready-made products. Please review our return and refund policies below, which differ based on the type of product ordered.

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🛠️ 1. Custom Printed Products (Made-to-Order)

Products made with customer-demanded or personalized printing (e.g. custom names, logos, designs) are non-returnable and non-refundable.
This includes:

• T-shirts, mugs, or uniforms with your provided design
• Bulk orders with personalized printing
• Any items printed on request

📌 Note: Please double-check your size, design, and spelling before placing a custom order. We do not accept returns for errors once printing is complete.

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📦 2. Ready-Made Products (Standard Designs)

For all standard, pre-designed items, we do offer returns and exchanges under the following terms:

✅ Return & Refund:

• Returns are accepted within 7 days of delivery.
• A 15% deduction will be applied to the refund amount as restocking/handling fee.
• Refunds will be processed to the original payment method within 7 working days after inspection.

🔄 Exchange:

• Size and color variation exchanges are allowed for available stock.
• Buyer will bear shipping charges for exchange delivery (unless the product was defective or incorrectly sent).

💸 Additional Offer:

If the customer agrees to purchase a different product instead of a refund, we’ll offer an additional 10% discount on the new item.

 

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Return & Refund Policy – Customized / Print-On-Demand Shirts & Other items

Please read carefully before placing your order:

1. Customized Items:
   All shirts are customized and printed on demand. Due to this, returns and refunds are not applicable once the item is handed over.

2. Pickup & Payment:

   • Shirts will be collected from our pickup point.

   • Payment is made only after you receive and verify the shirts.

3. Quality Check:

   • Our team will allow you to cross-check the size, printing, and stitching before completing the payment.

   • We maintain proof of printing and stitching to ensure your order is exactly as requested.

4. Concerns on Delivery:

   • If you notice any issues at the time of handover, you may return the item immediately.

   • We will inspect and resolve any problems on the spot.

Note: Since these are customized print-on-demand shirts, please ensure all details are correct at the time of pickup.

 

❗Important Notes:

• Items must be unused, unwashed, and in original packaging for returns or exchanges.
• Please contact our support team at support@customizeprinting.store before sending any return.
• No return/exchange will be accepted without prior approval.

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📞 Need Help?

For any questions or concerns regarding returns or exchanges, please feel free to contact our team via:

📧 Email: support@customizeprinting.store